Leonard L. Berry

No biography available.

Works (9)

Cover of Management lessons from Mayo Clinic

Management lessons from Mayo Clinic

Cover of Emerging perspectives on services marketing

Emerging perspectives on services marketing

Cover of Discovering the soul of service

Discovering the soul of service

Cover of Marketing services

Marketing services

Cover of Service quality

Service quality

Cover of Xiang shi jie zui hao de yi yuan xue guan li

Xiang shi jie zui hao de yi yuan xue guan li

Cover of On great service

On great service

Cover of Marketing and the social environment

Marketing and the social environment

Cover of Bankers who sell

Bankers who sell