Hernon, Peter.

No biography available.

Works (16)

Cover of Delivering satisfaction and service quality

Delivering satisfaction and service quality

Cover of Service quality in academic libraries

Service quality in academic libraries

Cover of The next library leadership

The next library leadership

Cover of U.S. government on the Web

U.S. government on the Web

Cover of Unobtrusive testing and library reference services

Unobtrusive testing and library reference services

Cover of Assessing service quality

Assessing service quality

Cover of Evaluation and library decision making

Evaluation and library decision making

Cover of An action plan for outcomes assessment in your library

An action plan for outcomes assessment in your library

Cover of Statistics for library decision making

Statistics for library decision making

Cover of Public access to government information

Public access to government information

Cover of Statistics

Cover of Developing collections of U.S. government publications

Developing collections of U.S. government publications

Cover of Federal information policies in the 1980s

Federal information policies in the 1980s

Cover of Use of government publications by social scientists

Use of government publications by social scientists

Cover of GPO's depository library program

GPO's depository library program

Cover of Library and library-related publications

Library and library-related publications