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Wendy Leebov

No biography available.

Works (17)

Cover of Service excellence
Service excellence
1988
Cover of Patient satisfaction
Patient satisfaction
1990
Cover of Telephone Skills for Professionals in Health Care
Telephone Skills for Professionals in Health Care
June 2003
Cover of Telephone tactics for health care professionals
Telephone tactics for health care professionals
1990
Cover of Service savvy health care
Service savvy health care
1998
Cover of Achieving impressive customer service
Achieving impressive customer service
1998
Cover of Job satisfaction strategies for health care professionals
Job satisfaction strategies for health care professionals
1991
Cover of Wendy Leebov's essentials for great patient experiences
Wendy Leebov's essentials for great patient experiences
2008
Cover of Health care managers in transition
Health care managers in transition
1990
Cover of The quality quest
The quality quest
1991
Cover of Effective complaint handling in health care
Effective complaint handling in health care
1990
Cover of Achieving Impressive Customer Service
Achieving Impressive Customer Service
Cover of Service quality improvement
Service quality improvement
1994
Cover of The health care manager's guide to continuous quality improvement
The health care manager's guide to continuous quality improvement
1991
Cover of The language of caring guide for physicians
The language of caring guide for physicians
Cover of The indispensable health care manager
The indispensable health care manager
Cover of Customer service in health care
Customer service in health care
1990