Peter Hernon
No biography available.
Works (25)

Listening to the customer

Assessing service quality

United States government information

Making a difference

A terrible thunder
1978

Depository library use of technology

Assessing service quality

Municipal government reference sources

Higher education outcomes assessment for the twenty-first century

Revisiting outcomes assessment in higher education

Microcomputers for library decision making

U.S. scientific and technical information (STI) policies

Managing with data

Convergence and collaboration of campus information services

Government publications

Library and information science research

Numeric databases

Engaging in evaluation and assessment research

Shaping the future

Research misconduct

Comparative perspectives on e-government

Outcomes assessment in higher education

Federal information policies in the 1980s

Improving the quality of library services for students with disabilities

Reflecting on the future of academic and public libraries