Facilitating learning organizations

"The primary outcome of developing a learning enriched environment and work process is that it enables employees to think in new ways and innovate on the job. This book will help organizations to stimulate learning and to understand how to capture and share learning so that it is not lost to them. In the long run this will impact on an organization's knowledge capital and, ultimately, profits." "The authors give guidance and advice on how to facilitate the complex change interventions that are required to build learning into the system so that it actually starts to make a difference."--Jacket.