Improving library and information services through self-assessment

Name: Improving library and information services through self-assessment
Author: Margaret Kinnell Evans, Margaret Kinnell, Bob Usherwood, Kathryn Jones

by Margaret Kinnell Evans, Margaret Kinnell, Bob Usherwood, Kathryn Jones · 1999

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LibrariesSelf-evaluationTotal quality managementLibrary administrationLibrary, archive & information managementLibrary & Information ScienceLanguage Arts & DisciplinesReferenceDienstverleningLibrary AdministrationAdministrationBibliotheken