Multicultural management 2000

"This book explores the vast cultural differences of the Arabs, North Americans, Latin Americans, and Asians. It guides you through many real-life cross-cultural situations from personal introductions and telephone calls, to meetings and presentations, to training, motivation, and negotiations. Dialogues, examples, self-tests, checklists, reference charts, and case studies provide clear and direct techniques to build your cultural competency."--Jacket.