What not to say
by Mark Vernon

Popularity 25
'What Not To Say' is witty and thought-provoking, and whilst never moralising, does have a serious aim. First, to enable readers to speak more truthfully in difficult situations. Second, to allow readers to talk about personal problems in a wider perspective that can often ease the pain.
Interpersonal communicationIntroductionsPhilosophyBad newsConversationEnglish language, errors of usageSituation ethicsEtiquette