Black box thinking
by Matthew Syed

Popularity 86
"Nobody wants to fail. But in highly complex organizations, success can happen only when we confront our mistakes, learn from our own version of a black box, and create a climate where it's safe to fail, "--Amazon.com.
ErrorsFailure (Psychology)SuccessOrganizational behaviorBUSINESS & ECONOMICS / ManagementBUSINESS & ECONOMICS / Organizational BehaviorFailure (psychology)