Achieving service excellence

Name: Achieving service excellence
Author: Myron D. Fottler, Robert C. Ford, Cherrill P. Heaton

by Myron D. Fottler, Robert C. Ford, Cherrill P. Heaton

Popularity 1

Annotation

Patient satisfactionCustomer servicesMEDICALAdministrationConsumer BehaviorMedicineAttitude to HealthQuality of Health CarePrimary Health CarePublic RelationsOrganization and AdministrationHealth & Biological Sciences