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Human resource management for hospitality services

by Alistair Goldsmith, Dennis Nickson, Donald Sloan, Roy C. Wood

Cover of Human resource management for hospitality services

This book covers all aspects of human resources management in the hospitality industry, placing an emphasis on 'people management' and 'service delivery'. Each chapter sets learning objectives, skills and competencies needed.

Hospitality industryPersonnel managementPersoneelsmanagementToeristenindustrieGaststättengewerbeHotelgewerbeHumanvermögenPersonalentwicklung