Managing Quality
by H. T. O. Davies, Manouche Tavakoli, M. Malek, Aileen Rae Neilson
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Public healthHealth services administrationCongressesTotal quality management in human servicesServices de santéCongrèsAdministrationQualité totale dans l'administration des services sociauxPOLITICAL SCIENCEPublic PolicySocial SecuritySocial Services & Welfare