Virtual Reference Service from Competencies to Assessment

Name: Virtual Reference Service from Competencies to Assessment
Author: R. David Lankes, Scott Nicholson, Marie L. Radford, Lynn Westbrook, Philip Nast

by R. David Lankes, Scott Nicholson, Marie L. Radford, Lynn Westbrook, Philip Nast

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Reference services (libraries)Computer network resourcesLibraries, united statesInformation services, united states