Quality management for information and library managers

Name: Quality management for information and library managers
Author: Peter Brophy

by Peter Brophy · 1996

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ManagementInformation servicesTotal quality managementLibrary administrationBibliotheekbeheerAmerika Haus Berlin Video Lending LibraryAdministrationAmerika Haus BerlinQuality ControlQuality assuranceQualité totaleKwaliteitszorg