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Value-based marketing for bottom-line success

by J. Nicholas DeBonis, Eric W. Balinski, Philip Allen · 2003

Cover of Value-based marketing for bottom-line success

A market-tested process for beating the competition ­­by giving customers the value they wantMarketers get too caught up in selling features and competing on price. Because, when all is said and done, customers buy­­and will pay well for­­value. Value-Based Marketing for Bottom-Line Success details methods for identifying profitable customers, and then reaching those groups by creating and managing a focused marketing strategy based on delivering value at every turn.It’s no secret that customers will almost always act in their own best interests. Value-Based Marketing for Bottom-Line Success helps marketers identify and feed those interests, outlining a value creation and delivery process for competing profitably by:Identifying value expectations of target customersDetermining and communicating the ability to deliver that valueDelivering the value promised

ManagementCustomer servicesConsumer satisfactionMarketingBusinessNonfictionDistributionBUSINESS & ECONOMICSGeneralSales & marketing managementMarketing ManagementBusiness / Economics / Finance
Value-based marketing for bottom-line success by J. Nicholas DeBonis, Eric W. Balinski, Philip Allen — book · Vinony