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How Customers Think

by Gerald Zaltman

Cover of How Customers Think
Popularity 6

Illustrates how leading companies are "mining the unconscious" with remarkable results, and introduces innovative tools and techniques that help marketers.

Consumer behaviorPsychological aspectsConsumersPsychologyMarketingCreative thinkingConsumer behavior--psychological aspectsConsumers--psychologyMarketing--psychological aspectsLeadershipHf5415.32 .z35 2003658.8/342