Customer relationship management software

SAP SE (; ) doing business as SAP, is a German multinational software company based in Walldorf, Baden-Württemberg, Germany that is the world's largest vendor of enterprise software.

Salesforce, Inc., is an American cloud-based software company headquartered in San Francisco, California. It provides applications focused on sales, customer service, marketing automation, e-commerce, analytics, artificial intelligence, agentic AI, and application development.

line of enterprise resource planning and customer relationship management software applications

OnlyOffice (formerly TeamLab) is an open-source office suite and collaborative software platform that provides editors for documents, spreadsheets, presentations, and PDFs. The software includes web-based, desktop, and mobile applications designed for document creation, editing, and collaborative work.

enterprise software

email, cloud storage, collaboration tools, hardware, administration, social media and other business apps

SugarCRM is a software company based in Silicon Valley. It produces the on-premises and cloud-based web application Sugar, a customer relationship management (CRM) system.

Dolibarr ERP CRM is an open source, free software package for companies of any size, foundations or freelancers. It includes different features for enterprise resource planning (ERP) and customer relationship management (CRM), and also other features for different activities.

Zendesk, Inc. is an American company that provides software-as-a-service (SaaS) products related to customer support, sales, and other customer communications. The company was founded in Copenhagen, Denmark, in 2007 and is headquartered in San Francisco, California, United States. Zendesk raised about $86 million in venture capital investments before going public in 2014.

Microsoft CRM software

CiviCRM ( C-R-M) is a web-based suite of internationalized open-source software for constituency relationship management that falls under the broad rubric of customer relationship management. It is specifically designed for the needs of non-profit, non-governmental, and advocacy groups, and serves as an association-management system.

The eCRM or electronic customer relationship management encompasses all standard CRM functions with the use of the net environment i.e., intranet, extranet and internet. Electronic CRM concerns all forms of managing relationships with customers through the use of information technology (IT).

Euro-Office is an upcoming open-source office suite and collaborative software platform based on OnlyOffice that provides editors for documents, spreadsheets, presentations, and PDFs. The software includes web-based, desktop, and mobile applications designed for document creation, editing, and collaborative work. == History == The project began in March 2026 in a quest to gain full independence from Microsoft Office being used in EU public computers.

LiveChat is an AI customer service software with chatbot, online chat, help desk software, and web analytics capabilities. LiveChat is used by over 76,000 companies.

24SevenOffice is a Norwegian software company headquartered in Oslo, Norway, with offices in Stockholm, Sweden and London, United Kingdom. Founded in 1997, the company specializes in web-based (SaaS) ERP and CRM systems.

business management software (ERP) for SMEs, to automate key business functions

cloud enterprise resource planning software (Cloud ERP)