Category
page 1Outsourcing
outsourcing

PricewaterhouseCoopers
PricewaterhouseCoopers, also known as PwC, is a multinational professional services network based in London, England.
call center
centralized office for receiving or transmitting a large volume of requests by telephone
Capgemini
Capgemini SE is a French multinational information technology (IT) services and consulting company, headquartered in Paris, France.
Capgemini's attrition rate stands at 16.1%, one of the higher rates among IT service companies.
original equipment manufacturer
company that fabricates parts used in another company's products
cloud storage
model of computer data storage

self-service
Self-service is a system whereby customers acquire (or serve) themselves goods or services, paying for the items at a point-of-sale, as opposed to a shop assistant or clerk acquiring goods or providing services in addition to taking payment. Common examples include ATMs, coin-operated laundrettes, self-service checkouts, self-service petrol stations, and buffet restaurants.
service-level agreement
official commitment between a service provider and a customer
help desk
resource intended to provide information and support related to an organization's products and services
business process outsourcing
form of outsourcing
technical support
service of resolving technical problems for end users of an organization's products or services, often remotely
divestment
In finance and economics, divestment or divestiture is the reduction of some kind of asset for financial, ethical, or political objectives or sale of an existing business by a firm. A divestment is the opposite of an investment. Divestiture is an adaptive change and adjustment of a company's ownership and business portfolio made to confront with internal and external changes.
managed services
type of service provider
request for proposal
request made by an agency or company interested in procurement of a commodity or service, asking potential suppliers to submit business proposals
LEO I
1951 computer
content moderation
the process of detecting contributions that are irrelevant, obscene, illegal, harmful, or insulting with regards to useful or informative contributions
contract research organization
type of healthcare company
nearshoring
Nearshoring is the outsourcing of business processes, especially information technology processes, to companies in a nearby country, often sharing a border with the target country. Both parties expect to benefit from one or more of the following dimensions of proximity: geographic, temporal (time zone), cultural, social, linguistic, economic, political, or historical linkages.

contract manufacturer
company that manufactures items for other companies
virtual airline
airline which has outsourced most operational and business functions
contract manufacturing organization
pharmaceutical manufacturing outsourcing organization
maid service
professional service focused on maintaining cleanliness and sanitation of buildings
security as a service
business model in which a service provider integrates their security services into a corporate infrastructure on a subscription basis more cost effectively than most individuals or corporations can provide on their own
Managed security service
Outsourced network security service
shared services center
organization for sharing services between a variety of clients
Online outsourcing
global sourcing
Cyient
Cyient (formerly Infotech Enterprises Limited) is an Indian multinational technology company that is focused on engineering, manufacturing, data analytics, networks and operations. It was established in 1991 in Hyderabad as Infotech Enterprises Ltd. Infotech Enterprises was re-branded as Cyient in 2014.
sales outsourcing
indirect sales process
employee exit management
program where an employee ends their relationship with a company