Category
page 1Telephony

telephone
thumb|An old rotary dial telephone
thumb|AT&T push button telephone made by [[Western Electric, model 2500 DMG black, 1980]]
mobile phone
portable device to make telephone calls using a radio link
Integrated Services Digital Network
thumb|ISDN telephone
telephony
Telephony ( ) is the field of technology involving the development, application, and deployment of telecommunications services for the purpose of electronic transmission of voice, fax, or data, between distant parties. The history of telephony is intimately linked to the invention and development of the telephone.
call center
centralized office for receiving or transmitting a large volume of requests by telephone
bulletin board system
computer server
public switched telephone network
aggregate of all circuit-switched telephone networks

landline telephone
thumb|right|200px|A landline telephone device
A landline, or fixed line, is telephone service provided to a subscriber via cable or wire, i.e. metal conductors or optical fiber. The term differentiates a telephone service from the now ubiquitous wireless service. A landline allows multiple telephones to operate simultaneously on the same phone number. It is loosely described as plain old telephone service (POTS).
customer service
provision of service to customers
telephone exchange
telecommunications system used in public switched telephone networks or in large enterprises
Fiber To The X
any broadband network architecture using optical fiber to provide all or part of the local loop used for last mile telecommunications
answering machine
device to record caller messages
electronic voice phenomenon
parapsychology recordings with anomolous haunting sounds investigated as spirit voices
telephone call
connection over a telephone network between the called party and the calling party
help desk
resource intended to provide information and support related to an organization's products and services
IT service management
management of information technology services that meet the needs of a business
Signalling System No. 7
set of telephony signaling protocols
dialer
A dialer (American English) or dialler (British English) is an electronic device or software that connects to a telephone line to monitor dialed numbers and automatically modify them for seamless access to services requiring long national or international access codes. It inserts or alters numbers based on the time of day, country, or area code, enabling users to connect through service providers offering the best rates. For example, it might use one provider for international calls and another for mobile networks. This technique is known as prefix insertion or least-cost routing. A line-power
technical support
service of resolving technical problems for end users of an organization's products or services, often remotely
voice phishing
form of criminal phone fraud, using social engineering over the telephone system to gain access to private personal and financial information for the purpose of financial reward
data retention
policies for meeting archival requirements of persistent data and records management
missed call
practice of signaling by making a deliberately incomplete telephone call
Call detail record
data record that contains attributes that are specific to a single instance of a phone call or other communication transaction
network access server
also known as a terminal server
GOOG-411
GOOG-411 (or Google Voice Local Search) was a telephone service launched by Google in 2007, that provided a speech-recognition-based business directory search, and placed a call to the resulting number in the United States or Canada. The service was accessible via a toll-free telephone number. It was an alternative to 4-1-1, an often-expensive service provided by local and long-distance phone companies, and was therefore commonly known as Google 411. This service was discontinued on November 12, 2010.

Théâtrophone
thumb|right|Le Théâtrophone, an 1896 lithograph from the ''Les Maitre de L'Affiches'' series by [[Jules Chéret]]
Théâtrophone (, "the theatre phone") was a telephonic distribution system available in portions of Europe that allowed the subscribers to listen to opera and theatre performances over the telephone lines. The théâtrophone evolved from a Clément Ader invention, which was first demonstrated in 1881, in Paris. Subsequently, in 1890, the invention was commercialized by Compagnie du Théâtrophone, which continued to operate until 1932.
call shop
Business providing access to telephones
speaking tube
air pipe through which speech can be transmitted over an extended distance
telephone interpreting
service connecting human interpreters to users via telephone
Voice frequency
audio frequencies used for the transmission of speech

Echo cancellation
preventing or removin echo in telephony
war dialing
Wardialing (or war dialing) is a technique to automatically scan a list of telephone numbers, usually dialing every number in a local area code to search for modems, computers, bulletin board systems (computer servers) and fax machines. Hackers use the resulting lists for various purposes: hobbyists for exploration, and crackers—malicious hackers who specialize in breaching computer security—for guessing user accounts (by capturing voicemail greetings), or locating modems that might provide an entry-point into computer or other electronic systems. It may also be used by security personnel, for
predictive dialer
dials a list of telephone numbers and connects answered dials to people making calls
QSIG
QSIG is an ISDN based signaling protocol for signaling between private branch exchanges (PBXs) in a private integrated services network (PISN). It makes use of the connection-level Q.931 protocol and the application-level ROSE protocol. ISDN "proper" functions as the physical link layer.
Generic access profile
interoperability protocol used in wireless telephony
Callback
return call in telecommunications
telephone newspaper
technology
Voice-operated switch
switch that operates when sound over a certain threshold is detected

breakout box
electrical test equipment
Telephony Application Programming Interface
Microsoft Windows API
Autopatch
thumb | Phone Patch in Vietnam War, 1969
An autopatch, sometimes called a phone patch, is a feature of an amateur radio repeater, two-way radio, or base station to access an outgoing telephone connection. Users with a transceiver capable of producing touch tones (DTMF signals) can make a telephone call, typically limited by settings in the autopatch module to be only to flat-rate numbers, such as local calls or toll-free numbers.
Carrier preselect
landline telephone option that lets European customers use a third party for call charges
list of countries by telephone exports
Wikimedia list article
Online charging system
system allowing providers of communication services to charge customers based on service usage
BORSCHT
thumb|Silicon Laboratories Si3210M-FM - Programmable CMOS SLIC/Codec with Ringing/Battery Voltage Generation (Performs all BORSCHT functions)
BORSCHT is an acronym for the set of functions performed by a subscriber line interface circuit (SLIC) in the line card of a telecommunication system providing plain old telephone service. The letters represent the following functions:
battery feed (B), overvoltage protection (O), ringing (R), signaling (S), coding (C), hybrid (H), and test (T).
wake-up call
telephone service provided by lodging establishments