Category
page 1Selling techniques
drop shipping
supply chain management method in which the retailer directs their suppliers to ship directly to the retailer's customers
AIDA marketing
acronym that stands for Attention or Awareness, Interest, Desire and Action
elevator pitch
short sales pitch
cold calling
form of business solicitation
bait-and-switch
Bait-and-switch is a form of fraud used in retail sales but also employed in other contexts. First, the merchant "baits" the customer by advertising a product or service at a low price; then when the customer goes to purchase the item, they discover that it is unavailable, and the merchant pressures them instead to purchase a similar but more expensive product ("switching").
cross-selling
Cross-selling is a sales technique involving the selling of an additional product or service to an existing customer. In practice, businesses define cross-selling in many different ways. Elements that might influence the definition might include the size of the business, the industry sector it operates within and the financial motivations of those required to define the term.

upselling
Upselling is a sales technique where a seller invites the customer to purchase more expensive items, upgrades, or other add-ons to generate more revenue. While it usually involves marketing more profitable services or products, it can be simply exposing the customer to other options that were perhaps not considered.
loss leader
product sold below cost to stimulate other, more profitable sales
choice architecture
design of ways of presentation of choices to consumers and their impact to consumer decision-making
product demonstration
demonstration of a product to potential customers or others
razor-and-blades model
business model of selling high-profit consumables or subscription services for use with a subsidized durable good
personal selling
situation in which a sales representative meets with a potential client for the purpose of transacting a sale
model home
house built as an example by a manufacturer or architect