Category
page 1Telemarketing
call center
centralized office for receiving or transmitting a large volume of requests by telephone
telemarketing
thumb|Telemarketing
Telemarketing (sometimes known as inside sales, or telesales in the UK and Ireland) is a method of direct marketing in which a salesperson solicits prospective customers to buy products, subscriptions or services, either over the phone or through a subsequent face to face or web conferencing appointment scheduled during the call. Telemarketing can also include recorded sales pitches programmed to be played over the phone via automatic dialing.
Robinson list
opt-out list of people who do not wish to receive marketing transmissions
predictive dialer
dials a list of telephone numbers and connects answered dials to people making calls
Boiler room
an outbound call center selling questionable investments by telephone
National Do Not Call Registry
Telephone database in the United States
telephone slamming
telecommunications scam
Caller ID spoofing
phone caller faking the phone number sent to the recipient of a phone call