Convergys
Sign in to saveAlso known as Convergys Corporation
Convergys Corporation was a corporation based in Cincinnati, Ohio, that sold customer management and information management products, primarily to large corporations. Customer management products included agent assisted, self-service and care software tailored to the communications, financial services, technology, retail, healthcare and government markets. Information management provided convergent billing and business support system (BSS) products and services including revenue management, product and order management, and customer care management to telecom, utilities, and cable/satellite/br
Research organization · ROR
- Type
- Company, Funder
- Founded
- 1998
- Location
- Cincinnati, United States
- Status
- Active
GRID grid.467303.5 · ISNI 0000 0004 0450 7888
Wikidata facts
- Instance of
- public company
- Country
- United States
- Headquarters
- Cincinnati
- Industry
- customer relationship management
- Stock exchange
- New York Stock Exchange
- Official website
- www.convergys.com
- Image
- Convergys Baguio.JPG
Show 2 more facts
- inception
- 1998-01-01
- Commons category
- Convergys
Sources (7)
via Wikidata · CC0
~4 min read
Encyclopedic overview
4 sectionsContents
- History
- Synnex acquisition
- References
- External links
Convergys Corporation was a corporation based in Cincinnati, Ohio, that sold customer management and information management products, primarily to large corporations. Customer management products included agent assisted, self-service and care software tailored to the communications, financial services, technology, retail, healthcare and government markets. Information management provided convergent billing and business support system (BSS) products and services including revenue management, product and order management, and customer care management to telecom, utilities, and cable/satellite/broadband service providers. They had approximately 130,000 employees across 33 countries.
== History == thumb|left|One of the Convergys offices in Gurgaon, India The company grew from Cincinnati Bell Information Systems and MATRIXX, both subsidiaries of Cincinnati Bell, and AT&T Solutions Customer Care (formerly AT&T American Transtech), which was sold to Cincinnati Bell in 1998; an IPO in August 1998 made it a fully independent company. Since then, Convergys' headquarters in Cincinnati, Ohio, has acquired numerous companies.
Excerpted from Wikipedia’s “Convergys” article, available under the CC BY-SA 4.0 licence.