Recent publications · Crossref
5 total works indexed
- A Conceptual Model of Service Quality and Its Implications for Future Research
· 1985 · cited 35,645x
- 2015 American Thyroid Association Management Guidelines for Adult Patients with Thyroid Nodules and Differentiated Thyroid Cancer: The American Thyroid Association Guidelines Task Force on Thyroid Nodules and Differentiated Thyroid Cancer
· 2016 · cited 12,599x
- The Behavioral Consequences of Service Quality
· 1996 · cited 7,537x
- Observation of a new boson at a mass of 125 GeV with the CMS experiment at the LHC
· 2012 · cited 6,659x
- Finding Groups in Data
· 1990 · cited 6,072x
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