Person
- Born
- 1976-08-20
via Open Library + Wikidata
Recent publications · Crossref
5 total works indexed
- A Conceptual Model of Service Quality and Its Implications for Future Research
· 1985 · cited 35,550x
- 2015 American Thyroid Association Management Guidelines for Adult Patients with Thyroid Nodules and Differentiated Thyroid Cancer: The American Thyroid Association Guidelines Task Force on Thyroid Nodules and Differentiated Thyroid Cancer
· 2016 · cited 12,263x
- The Behavioral Consequences of Service Quality