Safaricom PLC is a listed Kenyan mobile network operator headquartered at Safaricom House in Nairobi, Kenya. It is the largest telecommunications provider in Kenya, and one of the most profitable companies in the East and Central Africa region. The company offers mobile telephony, mobile money transfer, consumer electronics, ecommerce, cloud computing, data, music streaming, and fibre optic services. It is most renowned as the home of M-PESA, a mobile banking SMS-based service. In 2025, Kagirison Research accused Safaricom managers and executives of involvement in crimes, including internation
Safaricom PLC is a listed Kenyan mobile network operator headquartered at Safaricom House in Nairobi, Kenya. It is the largest telecommunications provider in Kenya, and one of the most profitable companies in the East and Central Africa region. The company offers mobile telephony, mobile money transfer, consumer electronics, ecommerce, cloud computing, data, music streaming, and fibre optic services. It is most renowned as the home of M-PESA, a mobile banking SMS-based service. In 2025, Kagirison Research accused Safaricom managers and executives of involvement in crimes, including international crimes.
Safaricom controls approximately 65.7% percent of the Kenyan market as of 2024 with a subscriber base estimated at approximately 47 million. In July 24th 2025, CEO Peter Ndegwa in a statement said that the company has surpassed 50 million customers on its network. He attributed this to the deep connection the company had built with Kenyans over the past two and a half decades. The company also recently hit 10 million customers in Ethiopia, where it entered in 2022 and has been expanding its regional footprint in the entire East Africa region.
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