Leonard Borwick

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5 total works indexed

1. A Conceptual Model of Service Quality and Its Implications for Future Research

   · 1985 · cited 35,557x

2. 2015 American Thyroid Association Management Guidelines for Adult Patients with Thyroid Nodules and Differentiated Thyroid Cancer: The American Thyroid Association Guidelines Task Force on Thyroid Nodules and Differentiated Thyroid Cancer

   · 2016 · cited 12,263x

3. The Behavioral Consequences of Service Quality

   · 1996 · cited 7,421x

4. Observation of a new boson at a mass of 125 GeV with the CMS experiment at the LHC

   · 2012 · cited 6,597x

5. Finding Groups in Data

   · 1990 · cited 5,973x

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