SIPOC
Sign in to saveAlso known as suppliers, inputs, process, outputs and customers, COPIS
In process improvement, SIPOC or suppliers, inputs, process, outputs and customers (sometimes in the reversed order: COPIS) is a tool that summarizes the inputs and outputs of one or more business processes in table form, with each of the words forming a column in the table used in the analysis. It is used to define a business process from beginning to end before work on process improvement begins.
~3 min read
Article
10 sectionsContents
- History
- COPIS variant
- Use
- Aspects
- Mapping
- Example
- See also
- Notes
- References
- External links
In process improvement, SIPOC or suppliers, inputs, process, outputs and customers (sometimes in the reversed order: COPIS) is a tool that summarizes the inputs and outputs of one or more business processes in table form, with each of the words forming a column in the table used in the analysis. It is used to define a business process from beginning to end before work on process improvement begins.
== History == It was in use at least as early as the total quality management programs of the late 1980s and continues to be used today in Six Sigma, lean manufacturing, and business process management.