Antigua Guatemala

Understand

thumb|300px|View over Antigua from Cerro de la Cruz

Buy

When you change money at the bank, you will need your passport. Banks are open 7 days a week, and late: usually until 19:00-20:00. Most of the time, a passport is not needed for changing U.S. dollars into quetzales. ATMs are also available.

Eat

Antigua has cafes and restaurants for all tastes and budgets. The town is the most touristy place in Guatemala so you will find anything you are looking for including international fast food shops. Be careful with where you eat. Facilities lacking in bathroom or bathroom cleanliness suggest a higher probability of food poisoning. Avoid cold salad, fresh vegetables, and undercooked meat. Street ice cream carts are common through the city and popular with the locals, but of are unknown safety for sensitive stomachs.

Connect

International mail was stopped for a long time due to restructuring within the postal service, but as of June 2025 it has once again opened. There are many Internet cafes and long-distance phone shops in Antigua. Internet time costs GTQ5–10 per hour. Internet shops often have headsets and webcams for video calls. Many phone shops use VoIP, and not all area codes will work: for instance, the phone shop downtown did not reach certain cell phones and certain newer area codes. But just around the northwest corner is another shop that reached most U.S. area codes. Just ask as they will reluctantly point you to their competitor. Cellphones from the U.S. will work, but international roaming charges apply and are generally quite steep. Some people ask their carrier to turn off the voice mail function to avoid charges for voice mail.

Antigua has good LTE coverage with both Tigo and Claro.

Stay safe

Due to the presence of the "Tourist Police", Antigua is much safer than any other city in Guatemala: you're very unlikely to be mugged or robbed here, at least during the daytime. (At night, things get a bit more questionable.) However, the flipside of that is once you leave the city center, you're mostly on your own, so it's inadvisable under those circumstances to engage in risky behavior such as displaying valuables conspicuously. If you plan to visit sites outside the center of town like the volcanoes, make sure you go with an officer of the tourist police who accompany tourists there at least once a day.