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e-government
Sign in to saveAlso known as electronic government, e-administration, online government, digital government
E-government (short for electronic government) involves the use of technological devices, such as computers and the Internet, for faster means of delivering public services to citizens and other persons in a country or region. E-government offers new opportunities for more direct and convenient citizen access to government and for government provision of services directly to citizens.
E-government uses computers and the Internet to deliver public services faster and make them more accessible to citizens. It creates opportunities for people to interact with government more directly and conveniently, while allowing government agencies to provide services more efficiently.
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66 sectionsContents
- Terminology
- Transformational government<span id="Transformational Government"></span>
- Government 2.0
- E-governance
- Non-internet e-government
- History
- UN e-Government Development Index
- Delivery models and activities of e-government
- Controversies
- Disadvantages
- Cost
- Development
- False sense of transparency and accountability
- [[Hyper-surveillance]]
- Inaccessibility
- Trust
- Advantages
- Democratization
- Environmental bonuses
- Speed, efficiency, and convenience
- Public approval
- Technology-specific e-government
- Social media usage
- E-signature
- By country
- Africa
- Egypt
- Kenya
- Asia
- Armenia
- Azerbaijan
- Bangladesh
- China
- Hong Kong
- India
- Indonesia
- Iran
- Iraq
- Jordan
- Kazakhstan
- Malaysia
- Myanmar
- Nepal
- Saudi Arabia
- South Korea
- Sri Lanka
- Thailand
- United Arab Emirates
- Pakistan
- Europe
- Germany
- Poland
- Russia
- Turkey
- Ukraine
- United Kingdom
- North America
- Canada
- United States
- South America
- Brazil
- International initiatives
- See also
- References
- Further reading
- External links
E-government (short for electronic government) involves the use of technological devices, such as computers and the Internet, for faster means of delivering public services to citizens and other persons in a country or region. E-government offers new opportunities for more direct and convenient citizen access to government and for government provision of services directly to citizens.
E-government involves digital interactions across various levels and stakeholders (C2G), between governments and other government agencies (G2G), between government and citizens (G2C), between government and employees (G2E), and between government and businesses/commerces (G2B). E-government delivery models can be broken down into the following categories: This interaction consists of citizens communicating with all levels of government (city, state/province, national, and international), facilitating citizen involvement in governance using information and communication technology (ICT) (such as computers and websites) and business process re-engineering (BPR). Brabham and Guth (2017) interviewed the third-party designers of e-government tools in North America about the ideals of user interaction that they build into their technologies, which include progressive values, ubiquitous participation, geolocation, and education of the public.