Electronic services or e-services are services that make use of information and communication technologies (ICTs). The three main components of e-services are: service provider; service receiver; and the channels of service delivery (i.e., technology)
Electronic services or e-services are services that make use of information and communication technologies (ICTs). The three main components of e-services are: service provider; service receiver; and the channels of service delivery (i.e., technology)
For example, with respect to public e-service, public agencies are the service provider and citizens as well as businesses are the service receiver. For public e-service the internet is the main channel of e-service delivery while other classic channels (e.g. telephone, call center, public kiosk, mobile phone, television) are also considered.
Discovered by embedding cosine similarity (sentence-transformers MiniLM, 384-dim).